December 18, 2006
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The Education of a Physician-manager
Photo by Rachel Eastwood
Jason Sanders
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In early December, Harvard Business School held its fourth annual
Healthcare Club Conference. Several MD–MBAs attended, as well as students
from the MD–MPH program in health care management and from MIT. Topics
included emerging revolutions in bioscience, the life cycle of a biotech company,
medical-device innovation, and trends in health care delivery. This latter
panel was particularly close to my interests as a future clinician. Representatives
included a senior internist at Massachusetts General Hospital, a VP from Blue
Cross/Blue Shield, an executive director promoting coverage of the uninsured
in Massachusetts, an IT entrepreneur, and a health care consultant. Through
experiences as a medical student, I had perceived the roles played by government
and academic medical centers, but this discussion highlighted the influential
approaches by players in the private sector.
Private Sector with a View
The aspiring physician, of course, recognizes that he is part
of a multidisciplinary care team, from the nurse, to the case manager, to the
respiratory therapist. But recognition of the broader reality is much less
immediate–that all of these team members make up part of an enormous,
seemingly external economic sector: medical school applicants don’t usually
write about joining a profession with 17 percent GDP and good growth opportunities.
Yet despite its special place in human society, many individuals do approach
health care from the macroeconomic viewpoint as just another sector (like packaged
goods or manufacturing). Entrepreneurs scan for market opportunities, and health
care’s inefficiencies enable them to implement creative ideas as well
as some frank cherry-picking.
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The aspiring physician, of course, recognizes that he is part of a multidisciplinary
care team.... But recognition of the broader reality is much less immediate–that
all of these team members make up part of an enormous, seemingly external economic
sector.
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The challenges facing today’s student doctors are to communicate
with these myriad stakeholders outside the academic medical centers, to assume
leadership roles among providers, and to focus on equitable and sustainable
solutions. Flash-in-the-pan ventures are good for a quick buck, but rarely
provide broad patient benefits.
Flavor of the Month
Some of the hot topics now on the table include on-site employee
health services, retail-affiliated nurse practitioner clinics (e.g., Minute
Clinic at CVS or RediClinic at Wal-Mart), and medical tourism. Each of these
ideas offers tangible benefits to patients, providers, and payors, but I am
concerned overall that they might just be transient solutions to failures of
the existing delivery system. The impact of the express, “low-cost” clinics
will be minimal or even disruptive without painstaking engagement of the broad-based
hospital and group practice system. Disturbing the status quo certainly can
be helpful in measured doses, but I don’t see an overarching vision that
is leading these changes. However difficult, collaboration must be the guiding
strategy for improving our fragmented delivery system.
Taking Back the Reins
Recent New York Times profiles of physicians entering
other careers, such as consulting and finance, have stirred dialogue within
the medical community about its roles and responsibilities in confronting old
challenges dressed in new clothing. While doctors have a storied tradition
of being multifunctional professionals—from writers, to Nobel laureates,
to community activists—forays into business have been less common. The
pendulum of debate about trade-offs between equity stakes in delivery organizations
and their potential for conflicts of interest (e.g., the Stark Law) has swung
toward the latter, such that physicians lack the access to capital for innovation
that their peers possess in other sectors. But now there are striking opportunities
for health care managers not only to keep ailing hospitals in the black, but
also to forge regional, integrated systems for maximizing public health.
It is my hope that MD–MBAs, along with others, will apply
their training to tackle such difficult tasks: using finance alongside moral
philosophy to craft equitable coverage and incentives, or using process design
alongside evidence-based science to create intelligent decision-support systems.
Physicians must regain their strong leadership position in health care, prevailing
against the push and pull of external parties. Doctors who venture outside
the world of clinical care—whether in business or politics—can
be valuable members of a team that makes leadership vision a reality.
—Jason Sanders is a fourth-year medical student at
HMS.
The opinions expressed in this column are not necessarily those of Harvard
Medical School, its affiliated institutions, or Harvard University.
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Copyright 2006 by the President and Fellows of Harvard College
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